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LOT Polish Airlines Copenhagen Office shares useful travel assistance information for those organizing their trip with us, or for travelers who would like to find out more about our air travel arrangements. Visitors and traveling customers may request booking assistance and we will be happy to help with flight bookings, ticket amendments, cancellations, refunds, and rebooking where applicable. Our services can also provide information about excess baggage, baggage allowance, online check-in, baggage policy, seat reservation, on-board services, boarding, and documents required. Customers needing additional assistance may also receive help with accessibility facilities, assistance for travellers with special needs, family travelling needs, unaccompanied minors, elderly assistants, wheelchair service. Connecting flights transfer procedures, connection timings, onward journeys. Frequent flyers loyalty-program benefits and facilities. Business travelers or groups travel arrangements. Since working conditions and regulations are constantly being updated, we recommend our passengers to check with our official representatives as well as airports before travelling.